Shipping policy

Shipping Policy

Orders are processed within 1-3 business days.

Estimated delivery time to the United States: 7-12 business days.

Please note that delivery times may vary due to carrier delays, customs processing, or peak seasons.

Once your order has shipped, you will receive a tracking number via email.

If you do not receive your order within 30 days, please contact us at refael@refaell.com and we will assist you.

Your exchange request is processed as soon as we receive your email.

Receive your order around 7-15 days after shipment

Crafted with atelier level care, made with love using high-quality premium materials.

To apply customization to our high quality products, made with love, please contact us.